FREQUENTLY ASKED QUESTIONS
ABOUT OLD MILL BRICK

Most Asked Questions

  • What is the difference between Brickwebb and Thin Brick?

    Thin Brick is real clay brick that is fired in a kiln just like full-sized brick. Some thin brick (referred to as Thin Brick Singles and Thin Brick Corners) is created by making a full-sized brick and slicing off the edge to create a thin brick. Another method involves extruting the clay into thin brick shapes, texturing, then firing it in a kiln. Both methods create beautiful and authentic thin brick that can be installed on existing surfaces - often in areas where full brick cannot be installed.

    Brickwebb is a patented product unique to Old Mill Brick. The difference between Brickwebb and Thin Brick is the robust mesh-mounted system. Brickwebb comes as a mesh sheet with pre-mounted thin bricks for perfect alignment, accurate spacing, more robust adhesion and a quick installation. The main reason to use Thin Brick (Singles & Corners) is to create a pattern or design that is not available as a Brickwebb pattern. In most cases, Brickwebb is preferred to Thin Brick for its many advantages and improved quality of install.

  • What type of surface can I install Brickwebb and Thin Brick?

    Thin Brick and Brickwebb can be installed on many different surfaces including unpainted drywall, painted drywall, plaster walls, backer board, hardie backer, cement walls or floor, wood (with special polymer fortified thin-set adhesive) and more. The type of adhesive to best use will vary based on where you are placing Brickwebb.

  • Can Brickwebb and Thin Brick we installed on a floor the same way as a wall?

    For flooring surfaces, Brickwebb and Thin Brick is adhered to flooring and wall surfaces the same way; however, when grouting a floor you must use a sanded grout and a tile float instead of using mortar and a brick jointer. Mortar is not designed to take compression, and will crumble and crack easily under weight and foot traffic.

  • What type of adhesive should I use?

    For an interior application over a substrate such as drywall, sheetrock, exterior-grade plywood or plaster (painted or unpainted), we recommend our Old Mill Adhesive. We add extra polymers to adhere it better than other modified thin-sets or mastics.  If you want a premixed adhesive, we would suggest a mastic for interiors and a modified thin-set for exteriors. They’re usually white and come premixed in a bucket and can be purchased from your local hardware store in the tile department. 

    For an exterior application over a substrate such as cement, backer-board or other like surfaces, use Old Mill Adhesive. Old Mill Adhesive is sold in a powder form and requires water and thorough mixing using a drill and mixing drill bit.

    Note: Do not use Old Mill Adhesive to adhere Brickwebb directly to a wooden surface for exterior applications; always use a moisture barrier and follow your local building codes.  

  • First, you will have to calculate the total square foot of your project. Do this by measuring the height and length of your project, then multiplying them together. (For example, a 8 ft wall that is 10 ft high would be 80 square feet). Next, when ordering Brickwebb or Thin Brick on oldmillbrick.com, there is a calculator which allows you to know how many square feet of product is being added to the cart.

    Each Brickwebb Sheets box covers 8.7 sq. ft.
    Each Thin Brick Singles box covers 7.3 sq. ft.

    For corners you will need to calculate the total linear feet of the project. If the accent wall you are working on is 8ft high, and there are two corners, the total linear feet would be 8 ft + 8 ft = 16 linear feet. 

    Each Brickwebb Corners box covers with 5.3 linear feet
    Each Thin Brick Corners box covers with 5.5 linear feet

    Don't forget to add 10% of the total sqaure footage to the end result to ensure you have extra for miscuts or broken bricks.

     

  • What is the warranty on Brickwebb?

    Old Mill Brick products are covered for a period of one year from the date of purchase against any manufacturing defects and when used on a structure that conforms to local building codes and when installed in accordance with the manufacturer’s instructions. will provide, free of charge, new materials to replace any determined to be defective. This warranty is limited to the original purchaser and may not be transferred to any subsequent owner. This replacement warranty does not cover damage or deterioration resulting from:

    • Improper building practices
    • Settling of the building or other wall movement or subsidence of the ground
    • Use of brick for below grade, sidewalks, paving for foot and vehicular traffic, mailboxes, soil dams or other certain limiting conditions
    • Contact with chemicals or paint
    • Dicoloration due to airborne contaminants
    • Staining or oxidation

    This warranty covers only manufacturing defects in Old Mill Brick products.

    Old Mill Brick, LLC. is not responsible for labor costs incurred in removal and replacement of defective products.

  • What is Old Mill Brick's return policy?

    Old Mill Brick's return policy states that once the customer has received their product and wants to return it they are responsible for that return. The customer handles all shipping back to Old Mill Brick (return address: 14932 S. Concord Park Drive, Bluffdale, UT 84065). Once, the product is received at Old Mill Brick it will be checked for damages. Any damages to returned product will not receive a refund. Once all damages have been assessed the refund for the rest of the product will receive a refund in full. Refunds usually take about 2-3 days to go back into the customer's account.

Support Topics

SelectTopics

  • Project Planning
  • Order Product
  • Installation
  • Warranty & Returns

  • What is Brickwebb?

    Brickwebb is an award winning - patented thin brick product made from the highest quality real kiln-fired clay brick sliced into ½ faces. Several thin bricks are pre-mounted on a durable, fire resistant, fiberglass mesh with the brick already laid out and aligned for quick and easy installation. Brickwebb is the easiest and fastest method available to install thin brick for interiors or exteriors.

    Brickwebb is available in pre-assembled flat sheets and corner sheets, with 30+ color blends to choose from, 8 of which are "tumbled brick", having a classic old world, aged, or weathered look and feel, and 26 of which "straight edge", made from the same brick but not tumbled. The straight edge provides a more uniform (flat and straight) appearance with less color and texture variation. Brickwebb comes in many patterns. Brickwebb Sheets is the original flat sheet that comes in the running bond pattern. Brickwebb Corners are installed on corners and match up to the sheets perfectly.

    Brickwebb Herringbone is used to create a herringbone pattern and only comes as a flat sheet, there are no herringbone corners.

  • What is the difference between Brickwebb and Thin Brick?

    Thin Brick is real clay brick that is fired in a kiln just like full-sized brick. Some thin brick (referred to as Thin Brick Singles and Thin Brick Corners) is created by making a full-sized brick and slicing off the edge to create a thin brick. Another method involves extruting the clay into thin brick shapes, texturing, then firing it in a kiln. Both methods create beautiful and authentic thin brick that can be installed on existing surfaces - often in areas where full brick cannot be installed.

    Brickwebb is a patented product unique to Old Mill Brick. The difference between Brickwebb and Thin Brick is the robust mesh-mounted system. Brickwebb comes as a mesh sheet with pre-mounted thin bricks for perfect alignment, accurate spacing, more robust adhesion and a quick installation. The main reason to use Thin Brick (Singles & Corners) is to create a pattern or design that is not available as a Brickwebb pattern. In most cases, Brickwebb is preferred to Thin Brick for its many advantages and improved quality of install.

  • Where can I install Brickwebb & Thin Brick?

    There are many places to install Thin Brick and Brickwebb. Some popular projects are kitchen and bathroom backsplashes, fireplace surrounds and chimneys, accent walls, columns, flooring, exterior siding, and patios and porches. Additional ideas include kitchen islands, bedroom headboards, wine cellars, man caves, and BBQs. If you have an idea where you have used or want to use Thin Brick let us know and we can help you with the best way to apply Brickwebb and Thin Brick.

    Thin Brick and Brickwebb are designed for both interior and exterior applications. They will withstand the outdoors elements as well as add beauty and value to the interior or exterior of your home. There are no additional structural requirements for Brickwebb or Thin Brick and most standard walls will easily support the light weight of Brickwebb and Thin Brick.

  • What type of surface can I install Brickwebb and Thin Brick?

    Thin Brick and Brickwebb can be installed on many different surfaces including unpainted drywall, painted drywall, plaster walls, backer board, hardie backer, cement walls or floor, wood (with special polymer fortified thin-set adhesive) and more. The type of adhesive to best use will vary based on where you are placing Brickwebb.

  • What is the actual size of the individual thin brick?

    These are the dimensions for the bricks in each collection:
    Colonial: 7 5/8" x 2 1/4" x 1/2"
    Modern: 7 5/8" x 2 1/4" x 5/8"
    Terra: 7 5/8" x 2 1/4" x 5/8"

  • Can Brickwebb and Thin Brick we installed on a floor the same way as a wall?

    For flooring surfaces, Brickwebb and Thin Brick is adhered to flooring and wall surfaces the same way; however, when grouting a floor you must use a sanded grout and a tile float instead of using mortar and a brick jointer. Mortar is not designed to take compression, and will crumble and crack easily under weight and foot traffic.

  • Can I install Brickwebb and Thin Brick around my fireplace or stove?

    Yes, Brickwebb and Thin Brick can be used around a fireplace or stove including the walls and floors. The brick is a kiln fired clay brick which is heated at over 2,000 degrees, so it will tolerate extreme heat or cold. Please note, Thin Brick and Brickwebb is not suitable as fire brick and should not be used INSIDE of fireplaces or stoves. Verify the proper space requirements with your stove or fireplace manufacturer. Consult a building professional and check your local building codes.

  • Can I install Brickwebb and Thin Brick on my exterior walkway or driveway?

    Yes, Thin Brick and Brickwebb is suitable for exterior applications on walls, ceilings and floors. Foot paths, walkways, patios and other light-weight traffic areas are perfect applications for Brickwebb and Thin Brick; however, please note that Brickwebb and Thin Brick is not suitable for driveways and other pathways that are designed to carry heavy and large traffic.

  • How strong is Brickwebb once it is installed?

    Old Mill Brick has had independent laboratories conduct numerous tests on Brickwebb. In "shear tests" or pull out tests, Brickwebb will stay adhered to most surfaces up to a 2,000 lb pull per brick (130 psi) when adhering Brickweb directions are followed correctly. Compression strengths range from 8,000 to 10,000 lbs psi making Brickwebb 200% stronger than concrete or cast brick. .

  • What structural support is needed for Brickwebb?

    There is no additional support needed for Brickwebb. Brickwebb Thin brick is lightweight and the average wall will easily support Brickwebb.

  • Can I paint Old Mill Brickwebb & thin brick?

    There are two different paints you can use: a latex paint or an oil based paint. The latex paint is more more quick-drying and easier to clean up. The oil-based paint dries to a harder finish. Painted brick shouldn't require a sealer but make sure to apply a wear-resistant exterior paint for exterior projects.

  • Can I apply sealant to Old Mill brick?

    We recommend applying sealant in places where the brick might get the most dirty (kicthen backsplashes, floors, and walkways). We recommend Miracle 511 Impregnator Sealant. It is a non-glossy sealant that won't leave a shine or change the color of the brick. We recommend applying the sealant to a small portion of your project(a brick or two in the corner) waiting a couple hours and then seeing if you like how it has turned out. If so, then you can proceed on applying it to the rest of the project.

  • What tools do I need?

    Depending on the project you will need different tools but the basic tools for evey project are these:

    • A white project bucket(mixing bucket)
    • A level
    • A paddle mixer
    • A trowel
    • A brick cutter (hand grinder or a wet tile saw)
    • A brick jointer
    • A sponge (for cleaning grout off the brick

  • How do I know how many boxes of Brickwebb or Thin Brick to buy?

    First, you will have to calculate the total square foot of your project. Do this by measuring the height and length of your project, then multiplying them together. (For example, a 8 ft wall that is 10 ft high would be 80 square feet). Next, when ordering Brickwebb or Thin Brick on oldmillbrick.com, there is a calculator which allows you to know how many square feet of product is being added to the cart.

    Each Brickwebb Sheets box covers 8.7 sq. ft.
    Each Thin Brick Singles box covers 7.3 sq. ft.

    For corners you will need to calculate the total linear feet of the project. If the accent wall you are working on is 8ft high, and there are two corners, the total linear feet would be 8 ft + 8 ft = 16 linear feet. 

    Each Brickwebb Corners box covers with 5.3 linear feet
    Each Thin Brick Corners box covers with 5.5 linear feet

    Don't forget to add 10% of the total sqaure footage to the end result to ensure you have extra for miscuts or broken bricks.

     

  • How do I ensure I like the color of my brick?

    The colors you see online are representations of photographs of product samples, meaning you are seeing a representation of a representation. Each representation uses a slightly different color palette so you rarely get a true representation of color online. Even the actual color will vary based on brick batches and color blends of brick. Lastly dust and residue on brick and mortar or grout color will significantly impact the perceived color of the brick. Enjoy the unique color of your brick even though it won’t look the same as the pictures online.

    We recommend buying a sample from our website. Each sample comes with 3-4 bricks depending on the collection. This will ensure you get a nice range of the color variation within each brick. If you still have questions about the colors feel free to call our customer service department or live chat in through the website. We are always here to help!

  • What type of adhesive should I use?

    For an interior application over a substrate such as drywall, sheetrock, exterior-grade plywood or plaster (painted or unpainted), we recommend our Old Mill Adhesive. We add extra polymers to adhere it better than other modified thin-sets or mastics.  If you want a premixed adhesive, we would suggest a mastic for interiors and a modified thin-set for exteriors. They’re usually white and come premixed in a bucket and can be purchased from your local hardware store in the tile department. 

    For an exterior application over a substrate such as cement, backer-board or other like surfaces, use Old Mill Adhesive. Old Mill Adhesive is sold in a powder form and requires water and thorough mixing using a drill and mixing drill bit.

    Note: Do not use Old Mill Adhesive to adhere Brickwebb directly to a wooden surface for exterior applications; always use a moisture barrier and follow your local building codes.  

  • What type of grout should I use?

    There are primarily two types of grout you can use. Type S Mortar mix is the stardard type of grout. It comes in a limited number of colors (such a natural grey), it typically has a rougher, cement-like finish, and it is relitively easy to clean off the brick once its dry. Sanded grout (or sanded tile grout) is another option suitable for grouting thin brick. Sanded grout comes is a wider variety of colors, it has a smoother finish than mortar, and it seeps into the thin brick cracks making it more difficult to clean off of the surface of the brick once its dry. Mortar and sanded grout should only be used as grout, and are NOT suitable replacements for adhesive that is used to adhere thin bricks to your surface.

  • How much adhesive do I need?

    When applying adhesive such as tile thin-set or tile mastic, cover the entire substrate using a 3/8" notch trowl. Generally, 50 lbs of adhesive will cover approximately 70 sq. ft. of thin brick.

  • How much grout do I need?

    It depends on the project. A typical 80 lb bag should cover approximately 50 sq. ft. . We recommend checking on the bag or bucket that the grout comes in. There should be a chart telling you, based on the spacing between your bricks, how much grout is needed.

  • How do I install Brickwebb or Thin Brick?

    Thin Brick and Brickwebb is quick and easy to install. It is similar to installing tile. There are 4 simple steps to follow:

    1. Apply Old Mill Adhesive to surface using 3/8" x 1/4" notched trowel.
    2. If your space includes corners, apply Brickwebb Corners or Thin Brick Corners now. Press Firmly.
    3. Starting in the upper left corner, place your first sheet of Brickwebb or your first Thin Brick Singles. For Brickwebb, ensure that the exposed mesh is to the right of the sheet, so that the next sheet will overlap on top of the mesh. Press on each brick firmly allowing the adhesive to penetrate through the webbing onto the brick.
    4a. Traditional Method: apply Type-S mortar mix using grout bag and finish with brick jointer and a brush.
    4b. Or apply sanded tile grout using a tile float and finish with a sponge. Floor areas must be finished using this method.

  • How do I install Brickwebb Herringbone?

    1. First, apply Old Mill Adhesive to surface using ⅜” x ¼” notched trowel.

    2. Next, starting from the top right corner, apply Brickwebb Herringbone Thin Brick Sheets - pointing upwards. Use an angle grinder or wet tile saw to fit the sheet into place. Press firmly.

    3. Place a second Herringbone sheet below or to the left of the first sheet, overlapping the exposed backing. Press firmly. Continue with this method until complete.

    4a. Traditional Method: apply Type-S mortar mix using grout bag and finish with brick jointer and a brush.

    4b. Or apply sanded tile grout using a tile float and finish with a sponge. Floor areas must be finished using this method.

  • How do I cut Brickwebb and Thin Brick?

    You can easily cut Brickwebb by using a standard tile saw, wet tile saw or a simple masonry bit hand grinder. A diamond bit blade is best.

  • Can I remove a piece if thin brick from the Brickwebb mesh sheet?

    The thin brick is glued onto the fiberglass mesh. You can easily remove single brick from the webbed sheeting by simply pulling them off. You may need to do this for individual brick cutting or custom brick placement. The Brickwebb fiberglass mesh can be cut using a utility knife or heavy duty scissors or tin snips.

  • How do I install Thin Brick or Brickwebb floors?

    Installing an interior floor over plywood:

    1: Remove existing floor to expose the plywood underneath.
    2: Using screws, install cement board to your plywood.
    3: Apply Old Mill Brick adhesive or a modified thin set using a notched trowel to adhere the brick onto the cement board.
    4: (Recommended) Seal the brick with a non-glossy sealant. We recommend using Miracle 511 Impregnator Sealant. This will make it easier to remove any residue from the brick after grouting.
    5: Float the grout in using a rubber grout float with sanded tile grout. Make sure you clean up as you go.
    6: (Optional): Seal the brick and the grout one more time for added protection.

    Installing an interior or exterior floor over cement:

    1: Clean the cement from any dust or dirt.
    2: Apply Old Mill Brick adhesive or a modified thin set using a notched trowel to adhere the brick onto your cement or concrete floor.
    3: (Recommended) Seal the brick with a non-glossy sealant. We recommend using Miracle 511 Impregnator Sealant. This will make it easier to remove any residue from the brick after grouting.
    4: Float the grout in using a rubber grout float using a sanded tile grout. Make sure you clean up as you go.
    5: (Optional) Seal the brick and the grout one more time for added protection.

  • How long do I have to wait to start grouting?

    We recommend waiting 24 hours for the modified thin set or adhesive to set before grouting between the bricks. In normal conditions, waiting over night will provide a sufficient amount of time for the Brickwebb or Thin Brick to set. 

  • Where can I buy Old Mill Brick products?

    You can buy Old Mill Brick products such as Brickwebb, Thin Brick, the Old Mill Panel+ system and other installation materials directly from Old Mill Brick at oldmillbrick.com, or through our partner retailer sites such as homedepot.com and lowes.com. Old Mill Brick product is also available in-store at Floor & Decor and select Home Depot locations.  

  • What is the warranty on Brickwebb?

    Old Mill Brick products are covered for a period of one year from the date of purchase against any manufacturing defects and when used on a structure that conforms to local building codes and when installed in accordance with the manufacturer’s instructions. will provide, free of charge, new materials to replace any determined to be defective. This warranty is limited to the original purchaser and may not be transferred to any subsequent owner. This replacement warranty does not cover damage or deterioration resulting from:

    • Improper building practices
    • Settling of the building or other wall movement or subsidence of the ground
    • Use of brick for below grade, sidewalks, paving for foot and vehicular traffic, mailboxes, soil dams or other certain limiting conditions
    • Contact with chemicals or paint
    • Dicoloration due to airborne contaminants
    • Staining or oxidation

    This warranty covers only manufacturing defects in Old Mill Brick products.

    Old Mill Brick, LLC. is not responsible for labor costs incurred in removal and replacement of defective products.

  • What is Old Mill Brick's return policy?

    Old Mill Brick's return policy states that once the customer has received their product and wants to return it they are responsible for that return. The customer handles all shipping back to Old Mill Brick (return address: 14932 S. Concord Park Drive, Bluffdale, UT 84065). Once, the product is received at Old Mill Brick it will be checked for damages. Any damages to returned product will not receive a refund. Once all damages have been assessed the refund for the rest of the product will receive a refund in full. Refunds usually take about 2-3 days to go back into the customer's account.